Tracking Order

Dear Customer:

Thank you for shopping with Dresfa. We value your trust and understand your expectations for order progress. To that end, we've created a clear and convenient order tracking guide to keep you informed of product updates.

You can check your order status in the following ways:

Log in directly to our official website, find "My Account" in the top navigation bar, enter the phone number/email address and password you linked to your order, and then click "My Orders" to access the order details page. Here, you can view real-time updates on every key milestone of your order, from "Payment Confirmed," "Warehouse Stocking," "Packaging and Shipping," "In Transit," and "Soon to Be Delivered." The tracking number and carrier information are also displayed.

If you encounter operational issues during self-service tracking or require more detailed progress information, please contact our customer service team through the following methods:

Please send your order number, orderer name, and specific questions (e.g., "Shipping is stuck" or "No shipping notification received") to Redmond.Daughertydxl@outlook.com.

During the delivery process, we work closely with reputable logistics providers to monitor the status of your products throughout the entire process. In the event of severe weather such as heavy rain or typhoons, or force majeure factors such as traffic restrictions or temporary adjustments to logistics hubs, which may cause delivery delays, we will promptly notify you via your registered phone number or text message to ensure your shopping experience is not significantly impacted.

Thank you again for your support and understanding of Dresfa! We wish you a happy delivery and look forward to serving you again!